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Since 2021, Xcede have been responsible for the ongoing maintenance of our network, which is quite complex. No matter the issue, we have always found them to be personable, efficient and value for money.
Having worked with various IT companies over the years, Xcede are the first that I could confidently recommend.
We signed up with Xcede IT in early 2022 for our IT support and have since had very few issues that have needed reporting. For those issues we have had, the team have been very responsive and helpful.
We are delighted with the service and would recommend them to anybody looking for an external IT team.
We’ve worked with Paul, Dave and the team at Xcede IT since 2022, and they’ve consistently delivered a level of service that’s been both reliable and refreshingly straightforward. They’re friendly, approachable, and most importantly extremely responsive.
Any time we’ve had a support need, they've acted quickly and effectively, helping to minimise downtime and keep things running smoothly with minimal disruption to our business. What really sets Xcede apart is their jargon-free approach. They take the time to understand what we need, explain things clearly, and let us focus on running and growing our business without unnecessary complication.
We’ve been really pleased with the partnership and wouldn’t hesitate to recommend them to other businesses — in fact, we already have and will continue to do so.
When we decided to implement a wireless network across our new bar area and in the stand at the club, we chose Xcede IT to undertake the work. They proved to have a high level of technical ability, and nothing was too much to ask. The setup and implementation were performed without issue, and we have had no problems since.
We would highly recommend them to any other company or football club.
Xcede IT's exceptional service and expertise in migrating our internal communications to Microsoft 365 was a game changer. Their seamless implementation and support allowed us to improve collaboration and productivity among our team. We couldn't be happier with the results.
We highly recommend Xcede IT for any IT needs.
We switched to Xcede IT after being with a much larger IT support company where we were constantly chasing updates and waiting on response times. The difference since has been night and day.The team at Xcede IT are friendly, responsive, and genuinely
helpful.
They communicate clearly, keep you updated, and follow issues through to the end. When you’ve got technical questions, they’re straight forward and
honest, no waffle, just clear advice. Overall it feels like a more personal, reliable service, and it’s made a real difference day to day.
Would definitely recommend.
Since we have been in partnership with Xcede IT, we have been really pleased at how quick they react to our I.T. issues, and the help and support they give at getting any problems resolved quickly and to a high standard. They have replaced numerous systems and equipment and always have us back online as soon as possible,
I could not recommend them highly enough.
IT is an absolutely essential element to any business, and it is crucial to have robust and effective systems and support in place.
For this reason, we choose Xcede IT as our IT partner and who are knowledgeable, proactive and who deliver the highest levels of customer experience.
An efficient, reliable IT support partner is essential in our sector. In our 20+ year history we have had various partners, and Xcede are in our opinion the best that we have had. Xcede IT are flexible, extremely responsive, understand our business, and have staff members that genuinely seem to want to impress.
In my view the true test of how to judge an IT support partner is how little I need to think/worry about IT support related issues, and Xcede win hands down here.
Having worked with the team at Xcede IT in my previous company, I recently engaged them to provide IT support at CPA, and I can’t recommend them highly enough.
From day one, they’ve been easy to work with and genuinely committed to getting things right.
During the onboarding process, they took the time to fully understand our needs rather than offering a one-size-fits-all
solution, which made a significant difference. Whenever we need support, they
respond quickly and bring a practical, solutions-focused approach.
They’re
reliable, highly responsive, and consistently deliver to a high standard.
If you’re looking for an IT partner you can trust — and genuinely enjoy working with — choosing Xcede IT is a decision you won’t
regret.
We used to use another company, who we feel did not meet the business needs. We
found Xcede IT through a mutual connection, met the staff and knew they were the
fit for us.
Xcede IT handled all the transition from the previous company. It did not affect operations, it was seamless. Xcede IT manage all our hardware and software. We haven't had any issues with their setup or ongoing services, quite the opposite, if we have any issues, it has always been user error, our own fault, but they have always been on the end of
a phone, jumped on our machines remotely and fixed OUR issue.
Since partnering up with them we have learned a lot more how to use our own IT systems. Knowing we have XcedeIT as our IT partner is invaluable to us as a business.
We have recommended them to others who have taken up their services and can say the same. This isn't a one off review.
We have used Xcede IT since our relocation to Rochdale. The set up was incredibly easy and natural. We have a busy bar with personal and private WiFi. It works seamlessly with Xcede. Capable of doing our day to day back office and allowing our customers to browse. Any issues are sorted out efficiently and promptly.
We have had a great experience with Xcede IT.
The team are friendly, knowledgeable, and really easy to deal with. They
explain things clearly, respond quickly, and made sure everything is running
exactly as we need.
It’s obvious they know their stuff and genuinely care about
delivering a great service. Would recommend them to anyone looking for
reliable, knowledgeable IT support.
The whole team have been a massive help to EDU organising and sourcing our IT provision with quick reaction times when support required. A good broad knowledge base and good advice when requested.
I would not hesitate to recommend Xcede IT as a partner to their business.
Changing IT Support provider after 20 years was a daunting prospect but the guys at Xcede IT were able to calm our nerves by listening to our concerns and making sure the transition process was as simple and painless as possible with what was clearly a well thought through plan, executed with competence!
The support of Xcede IT has proven to be invaluable over the last two years, transforming our IT infrastructure. The team are a pleasure to work with, knowledgeable and responsive and happy to support all of our IT needs at affordable costs.
Highly recommended.
Xcede IT is a reliable and experienced IT partner that has consistently exceeded our expectations. They are proactive in identifying and resolving potential issues, and they are incredibly quick to respond when we need assistance.
We are highly satisfied with their services and would highly recommend them to any business.
I would 100% recommend Xcede IT, they have a very knowledgeable team who always go the extra mile.
Since 2021, Xcede IT have been responsible for the ongoing maintenance of our network, which is quite complex. No matter the issue, we have always found them to be personable, efficient and value for money.
Having worked with various IT companies over the years, Xcede are the first that I could confidently recommend.
The team at Xcede IT are an absolute joy to work with! We are not IT specialists but with Xcede IT on our side, we don’t have to be. They use language we can understand, and we trust their judgement when it comes to proposing what we need as our business develops.
I have recommended them in the past and have no qualms about recommending them in the future!
Key to our businesses operating effectively is having responsive IT Support both remotely and onsite, and this is what Xcede IT give us. Being able to have direct access to the Technical Support staff and discuss IT helps us to have a true partnership with Xcede IT.
The team understand our business, are happy to work with our main application partner on projects and have improved greatly the resilience of our network whilst always being mindful of costs.
As our business grows moving forward and IT enhancements and changes are made, we know that Xcede IT have the knowledge and skills to manage this for us.
Xcede IT have been wonderful from day one. When we were procuring a new IT support function, the team at Xcede IT just had the edge over the others who quoted.
They took time to visit us on site, talked us through our options, and made the changes relatively easy for us.
No matter who you connect with within the team, the service is super responsive, and everyone is helpful with a warm, personable approach. When you are not as ‘tech savvy’ as the team at Xcede IT clearly are and, when you have an IT question, being spoken to as a human is most helpful too. We are delighted by the service, thank you!
Since moving to Xcede IT we have noticed a huge improvement in the level of customer service we receive. Our previous provider was a large and fast growing company that no longer met our needs, so we love the fact that Xcede are a small company like ours, who share our values, and provide a personalised customer service. Also having them nearby is a huge bonus for us as they are willing to come on site when needed.
Xcede IT have provided thorough IT support to Mini Gears since 2024. Within the short space of time the team have promptly provided answers to any queries we have had, along with regular maintenance and support for all the staff here.
Since I have overseen IT support at Mini Gears, Xcede IT have been by my side offering as much information and knowledge they can, which in turn has made my job much easier.
I would highly recommend their service.
Xcede IT provide us with a reliable and secure IT infrastructure to support our continued growth and security for our members’ accounts. We value and trust their proactive support, advice and recommendations. The team are highly knowledgeable, understanding our bespoke software and are responsive to all our needs.
We’ve
been working with Xcede IT for a few months now, and their professionalism has
truly stood out. Every time we’ve reached out with an issue, their team has
responded promptly and handled everything efficiently. They keep us updated
throughout the process and make sure we’re satisfied with the resolution before
closing the ticket. It’s reassuring to know we have such a reliable and
professional IT partner looking after our systems.
I’d highly recommend Xcede IT to any business looking for responsive, solutions-focused support.
In choosing a new IT provider I had no hesitation in working with all the guys at Xcede IT, our migration and switch to Microsoft 365 was efficient and seamless. Along with excellent service the team are always available to look at new and improved systems to streamline your business.
I would have no hesitation in recommending Xcede IT to anyone looking for a new service provider.
The level of service is outstanding and the response rate to any IT issues raised is fantastic! An amazing team who explain things in a way that us non-techies can understand.
Highly recommend.
We’ve been using Xcede IT for our IT support at Precision Recruitment Group Ltd for a while now and, hand on heart, they’ve been brilliant. They’re always on the end of the phone when we need them, calls get answered quickly, and any issues are sorted without fuss.
Whether it’s fixing the odd IT headache, getting new starters set up, or helping us upgrade systems, they just crack on and get it done. Being in the same building probably means I knock on their door more than they’d like — but to their credit, they never complain and always sort things quickly and on time.
They’re also very reasonable priced commercially, especially considering the level of service and responsiveness we get. Good IT support can be hard to find, but these guys make it easy.Thanks for the great service, Xcede!
Xcede IT offer a personal yet professional service - They have supported our IT requirements in many aspects over the years and are always efficient, attentive, and flexible. They have the knowledge and expertise to support our business now and for the future.
Xcede IT has been an invaluable resource for us. In the fast-paced, competitive recruitment environment, system uptime and performance are critical to the success of our business. Xcede IT has delivered for us consistently with fantastic levels of support.
We would highly recommend their services to any prospective customer.
Working with Xcede IT has been a great experience from day one. The team is super friendly, professional, and really knows their stuff. Whenever we’ve needed help — whether it’s sorting out tech issues, improving our systems, or just general IT support — they’ve been quick to respond and always come through with solid solutions.
What we really appreciate is how easy they are to work with. They explain things in a way that actually makes sense, and they genuinely care about keeping our business running smoothly. Since partnering with Xcede IT, everything just works better — fewer issues, faster support, and more peace of mind overall.
Highly recommend if you’re looking for reliable, down-to-earth IT support you can actually count on!
Not having to think about IT problems has been a
massive benefit for my business. Xcede IT is reliable, proactive and always quick to respond when needed. Their support gives me complete confidence that our systems are being properly looked after, freeing me up to focus on what I do best.
I would have no hesitation at all in recommending Xcede IT.
Having known the team at Xcede IT for some years, I was delighted to call upon them to help setup our IT provision from scratch and to move forward with support from the team. As I would expect, the setup was painless and couldn’t have been easier and their assistance going forward has been invaluable.
I would not hesitate to recommend Xcede IT to any prospective customer.
Choose your partners wisely! Big shout out to the team at Xcede IT! I recently popped in to put some faces to names and what a super friendly bunch they are. So helpful with the day to day stuff to ensure the business runs smoothly and excellent response times to ensure continuity.
If you're looking for a new IT Services provider, you should absolutely speak to them.
Xcede IT provided us with an excellent service when porting our IT provision over to them from our previous IT provider.
Since that time their service has been exceptional and our IT provision is greatly improved. Any day to day issues are resolved without delay through their very fast and efficient IT support hotline/email service. Not only that but they have also advised us on how and where we can make improvements to our IT efficiency and these have now been implemented making us a far more efficient and effective organisation.
If there is one thing you could expect when the Team at Xcede IT pick up the phone it’s that you’ll get a professional, friendly and prompt response to whatever your need is when brought to them. Xcede IT are one of those rare companies that truly deliver what they claim. Our company has had a few networks put in place over the years but I have never been more confident that all our IT needs are covered, and then some, with Xcede IT now and in the future.
We've been working with Xcede IT for a while now, and the experience has been nothing short of excellent. Their team is always professional, approachable, and incredibly knowledgeable, they’re a great bunch. They resolve any IT problems quickly and efficiently. Communication is great and nothing ever feels like too much trouble. It’s reassuring to know we have a reliable IT partner who is trustworthy and seems to care about our needs.
I’d highly recommend Xcede IT to anyone looking for top-class IT support and
services!
